Eblackjack Privacy Policy — Your Data, Your Rights

How your personal data is collected, used, and protected — explained clearly and plainly. No legal jargon, just straight talk.

Last Updated: 1 January 2026
Version 2.4
Fully in Bangla
Data Secured
256-bit SSL

What eblackjack Guarantees Regarding Your Privacy

Not just words, but action — every promise is reflected in our technology

Industry-Leading Encryption
All data is secured with 256-bit AES encryption. Your information cannot be read at any point — whether in transit or in storage.
No Data Shared with Third Parties
Your name, phone number, and transaction details are never sold or shared with marketing companies or advertisers.
Control Your Own Data
You can view, correct, or request deletion of your stored data at any time.
Regular Security Audits
Every six months, independent third-party cybersecurity experts conduct a full audit of eblackjack's systems.
No Unwanted Marketing
No promotional SMS or emails are sent without your consent. You can unsubscribe at any time.
Limited Use of Browsing History
App and website usage data is used solely to improve your experience, never for advertising.
1
Introduction & Scope
Introduction & Scope

Eblackjack (https://eblackjack.ws) is fully committed to protecting the privacy of all its members and users. This Privacy Policy explains what information we collect, how we use it, and how we keep your data safe.

This policy applies to eblackjack's website, mobile app, and all other services. By using our platform, you agree to this Privacy Policy. If you have any questions, our support team is always here to help.

Eblackjack believes privacy is a fundamental right. That's why every feature and process is built around the principle of "Privacy by Design" — meaning privacy is considered from the very start, not bolted on as an afterthought.

Who This Policy Applies To: This policy applies equally to all eblackjack registered members, guest browsers, and mobile app users.
2
Information We Collect
Data We Collect

Eblackjack only collects data that is strictly necessary for service delivery, security assurance, and legal compliance. We never collect information beyond what is needed.

Data Type Example Reason for Collection
Identity InformationName, date of birth, NID numberAge Verification & KYC
Contact InformationMobile number, email addressAccount Communications
Financial InformationMobile Pay/Nagad number, transaction historyPayment Processing
Device InformationIP address, device type, OSSecurity & Fraud Prevention
Usage HistoryLogin times, game records, bet detailsService Improvement & Dispute Resolution
Location InformationApproximate location (IP-based)Approved Region Verification
We do not collect: Full card numbers, PINs, passwords (stored only as hashes), or any sensitive personal information not required to provide the service.
3
Purpose of Data Use
How We Use Your Data

Eblackjack never uses your information for unknown or suspicious purposes. Every piece of data has a specific, transparent use. Below is a detailed breakdown of what each type of data is used for.

  • Account Management: Your name and contact details are used for account creation, login, and support purposes.
  • Payment Processing: Used to verify financial information during deposits and withdrawals.
  • Security Assurance: Device and IP information is used to detect suspicious logins and prevent fraud.
  • Service Improvement: Usage history is analysed to make the app and website more user-friendly.
  • Legal Obligations: To meet regulatory requirements and report suspicious financial activity.
  • Bonuses & Offers: To send you relevant offers based on your preferences and play style (only with your consent).
  • Responsible Gaming: To monitor gameplay patterns, identify problematic behaviour, and provide timely support.
4
Data Storage & Security Measures
Data Storage & Security

Eblackjack stores your data on secure AWS (Amazon Web Services) cloud servers, protected by physical security measures, firewalls, intrusion detection systems, and regular backups.

  • TLS 1.3 protocol for all data transmissions
  • AES-256 encryption for all stored data
  • Passwords are stored as bcrypt hashes — never in plain text
  • Daily automated backups and monthly recovery testing
  • The database is not directly connected to any public network
  • Third-party penetration testing every six months
Security Layers
🔒
SSL/TLS 1.3
Transmission Encryption
Active
🛡️
AES-256
Storage Encryption
Active
🔥
WAF Firewall
Attack Prevention
Active
👁️
IDS/IPS
Intrusion Detection
Active
💾
Auto Backup
Daily Backups
Active

Data Retention: Data for active accounts is retained for the duration of the service. Following account closure, transaction records are generally kept for up to 5 years as required by law, after which they are securely deleted.

5
Cookies & Tracking Technologies
Cookies & Tracking

Eblackjack's website and app use cookies — small data files stored in your browser that help improve your experience on the site. We use three types of cookies:

🔧
Essential Cookies
Stores your login session, security tokens, and form data. The site cannot function without these and they cannot be disabled.
📊
Analytics Cookies
Used to understand which pages are most visited and where issues occur. No personal data is collected. Can be disabled.
⚙️
Preference Cookies
Remembers your language, theme, and display settings to make your next visit smoother. Can be disabled.
Cookie Controls: You can delete existing cookies or block new ones at any time via your browser settings. Please note that disabling essential cookies will prevent you from logging into the site.
6
Information Sharing with Third Parties
Third-Party Data Sharing

Eblackjack does not generally share your information with third parties. However, there are specific circumstances where sharing may be necessary — these are clearly outlined below.

  • Payment Processor: Necessary information is shared with Mobile Pay, Nagad, and banks to process transactions. This is automatic and strictly limited.
  • Game Provider: Limited information is shared to establish a secure session for Live Dealer games.
  • Law Enforcement Agencies: We may be required to share information with government authorities in response to lawful orders or official investigations.
  • Licensing Authority: Required reports are submitted to regulatory authorities to comply with gaming licence conditions.
What We Will Never Do: Selling data to ad networks, data brokers, or marketing companies is strictly against eblackjack's policy.
7
Your Data Rights
Your Data Rights

You have full control over your personal information at eblackjack. You may exercise the following rights at any time.

Right to Access Data
You may contact support to request details of what information is stored about you. You will receive a response within 30 days.
Right to Rectification
You may request corrections to inaccurate or outdated information. Verified supporting documents will be processed promptly.
Right to Erasure
After account closure, you may request deletion of your personal data once the legally required retention period has ended.
Data Portability
To request a copy of your data in CSV or JSON format, please contact our support team.
Right to Restrict Processing
You can restrict how your data is used for specific purposes. Opting out of marketing is possible at any time.
Right to Object
You may object to analytics or profiling at any time. We will stop that processing accordingly.
To exercise your rights: Email us at support@eblackjack.ws or reach out via the in-app Live Chat. We'll resolve your issue within 30 days.
8
Child Protection Policy
Child Protection Policy

Eblackjack is strictly for adults (18+). We do not knowingly collect any information from individuals under the age of 18.

If a parent or guardian discovers that their child has registered on our platform, please contact us immediately at support@eblackjack.ws. We will promptly close the account and permanently delete all associated data.

A note for parents: Enable parental controls on devices used by children. eblackjack never encourages minors to participate in gaming.

9
Data Breach Response
Data Breach Response

In the event of a security breach on eblackjack's systems that poses a risk to members' data, we will take immediate action.

  • Regulatory authorities will be notified within 72 hours of detecting a breach
  • Affected members will be immediately notified via SMS and email
  • Passwords for affected accounts will be forcibly reset
  • Full details of what information was affected and what steps have been taken will be provided
  • The full investigation and remediation process for any breach will be documented
10
Privacy Contact
Privacy Contact

For any privacy-related questions, complaints, or requests to exercise your rights, please contact our dedicated privacy team.

We typically respond within 5 business days. For complex matters, a final resolution is provided within 30 days. Your privacy is of the utmost importance to us.

Live Chat
24/7 Bangla Support
Email
support@eblackjack.ws
Response Time
Up to 5 business days

General Inquiries

Frequently Asked Questions

This issue is typically caused by one of three things: an outdated app version, low device storage, or a poor internet connection. Start by going to Settings → Apps on your phone and clearing the eblackjack cache. Then relaunch the app. If you see an "Update Required" prompt, visit the eblackjack download page (Here) to download and install the latest APK file. On Android, simply install it over the existing app — your account and balance will remain intact. On iOS, if you are using the PWA, open Safari, go to eblackjack.ws, and the browser will automatically load the latest version. If the issue persists, uninstall and reinstall the app — your account will not be affected. If you still need help, contact us via live chat and our support team will assist you directly.

eblackjack charges no withdrawal fees — that's a firm policy. However, certain payment methods may have their own charges. Mobile Pay and Nagad withdrawals are generally free. Bank transfers may be subject to the bank's standard transaction fees, which are outside eblackjack's control. Regarding limits: the minimum withdrawal is ৳500. Standard accounts can withdraw up to ৳50,000 per day. VIP members have higher limits. Bonus balance withdrawals require wagering conditions to be met first, but your own deposited funds have no restrictions beyond the daily limit. For any specific questions, our support team is always ready to help.

Trust Us, Play Safe

Your privacy is protected at eblackjack. Register with confidence and enjoy the best gaming experience in Bangladesh.

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